EDEN VITA

Customer service and attention is valued highly at EDEN VITA.

You can reach our concierge service via the CONTACT page to submit any enquiries.

All enquiries will be answered by our specialised team within the hour via email.

Care instructions differ between our garments.

However it is usually found in their respective product's page under the description - in the MATERIALS & CARE section.

It can also be found in the care label inside the garment.

Our fabric specialist team recommends dry cleaning to maintain fabric integrity.

Our sizing is determined by numerical value.

1 - XS
2 - S
3 - M
4 - ⁠L
5 - ⁠XL

EDEN VITA focuses heavily on our iconic structured silhouettes. Model height details and measurements are located in the product's description. Moreover, the SIZE GUIDE section provides a more in-depth sizing reference.

All products and garments are carefully examined prior to delivery.

In the rare circumstance that the garment is damaged through our packaging during transit, you can reach us at the CONTACT page to resolve this promptly.

To be eligible for returns, certain conditions must be met. These are listed in the RETURNS & EXCHANGES page.

Please note that shipping fees will be charged towards the customers for any returns.

Please read sizing guide and product descriptions carefully as we do not offer exchanges and refunds for change of mind. This is due to the nature of our limited quantity.

Once your order has been fulfilled and confirmed via email, you will receive an Order and Tracking Number.

You can track your order by either entering your Order Number and Email Address/Phone Number or Tracking Number in the ORDER STATUS page.

Standard domestic shipping approximately takes 3-4 business days with the option of express (1-2 business days). While international shipping is generally around 35-40 business days.